1. General information

Applications "Daykhanbank MobileBank", “Menzilara bank hyzmatlary” (hereinafter - applications, mobile applications) is serviced and provided by the State Commercial Bank of Turkmenistan "Daykhanbank" (hereinafter - the Organization). The legal address of the organization: Ashgabat, st. Bitarap Turkmenistan 465. The text of this Privacy Policy for mobile applications (hereinafter - Politics) is posted and is constantly available on the Site https://dayhanbank.gov.tm

2. Terms of Use

When downloading, installing mobile applications "Daykhanbank MobileBank" and “Menzilara bank hyzmatlary” you accept the terms of this Policy and consent to the processing of your data in a manner and for purposes as described in this Policy. If you do not agree with this Policy, please, Do not download the mobile applications. The organization may from time to time modify and/or supplement this Policy without prior written notice to users. You need, with a periodicity of one month, to get acquainted with this Policy for amendments and / or additions made to it. If you continue to use applications, you confirm your agreement with the new edition of the Policy.

3. Objectives of collecting and/or processing user data

The organization collects and processes your data, pursuing the following objectives processing your personal data, namely: the functioning of the application, and improving user experience for more convenient, fast and safe use. Data that can be collected and processed by the organization and its partners in communication with the use of your mobile application “Daykhanbank Mobilebank”, and “Menzilara bank hyzmatlary”.

• Your mobile phone number and mobile network data;

• your bank card number;

• Your e-mail address;

• gps-data about the location of your mobile device;

• information and information transmitted by you through the feedback form and other communication channels (email, phones, etc.), including the attached files (in number of images)

4. Use dissemination and transmission of your data

The organization can collect, record, organize, store, modify, combine, group, depersonalize, delete, modify and use your data with other information to support, manage and develop the application. You hereby express your voluntary consent that your data may be are provided to third parties in the following cases:

• when it is necessary to comply with the law;

• in cases where it is necessary to protect human rights and fundamental freedoms.

5. Storage of data

This consent can be terminated at the request of one of the parties from the moment receipt of the second party's application for termination.

6. Other duties of the parties

You are responsible for the completeness and reliability of the data you provide. In case of inconsistencies and/or incorrectness in the data provided by you, they must be changed  by contacting the organization's specialists, as indicated in the "Contacts" section. The organization reserves the right to delete and/or modify your data.

7. Contacts

If you have questions about this Policy or processing and use of your data in connection with the use of mobile applications "Daykhanbank MobileBank", “Menzilara bank hyzmatlary” you can visit us at: Ashgabat, st. Bitarap Turkmenistan 465, or reach out by e-mail: dayhan@dayhanbank.gov.tm. Your request must include the name, surname, contact details for communication, as well as other information, necessary for full and complete consideration of your request.